Q. Why do we charge when other companies give the service away for free?

A. Due to the size and clarity of our warning signs, we have many clients that have never had to issue a parking charge. The warning signs have simply done the job and deterred motorists from parking. When this happens, Parkforce is at least guaranteed a small profit from the sale of the kit to ensure we can continue to grow and offer you an unrivalled service.

Q. Why do we not patrols smaller sites?

A. It is simply not commercially viable to have patrol officers covering smaller sites. If we did offer patrols on smaller sites, the patrol officers would have to generate enough revenue from the issuing of parking charges for us to pay for their employment. When this happens you will find that patrol officers become ruthless and tend not to use their discretion when issuing charges. The companies that offer this will “rape and pillage” the site. This practice is against our ethical business model. Our way does not attract bad press or unnecessary problems for the landowner and us.

Signage.  

 Q. How large are the warning signs?  

A. The warning signs measure 18” H X 16" W.

 Q. What are the warning signs made of?

A. The warning signs are made from corex, a durable, light plastic.

 Q. How do I put up the warning signs?

A. You may choose to use an adhesive like “liquid no nails” or simply screws or nails. To attach onto lamp posts etc, simply use cable ties.

 Q. What text do the warning signs display?

A. Click for image.

 

Q. Can I have alternative text on my warning signs?

A. Yes. We are able to replace “Vehicles Displaying A Valid Parkforce Permit Only”. If you require alternative text i.e. “Vehicles Displaying A Valid Pay & Display Ticket”, or “Parking For Customers Of The Red Lion Whilst Visiting The Premises Only” a charge of £15 per sign applies.

 

Cost’s

Q. Do you charge a monthly or annual fee for using your service?

A. No, following your initial purchase there are no ongoing charges.

Q. Do I have to pay any legal costs when you put a motorist into court?

A. No. We undertake in full all the costs.

Q. Do I have to pay for additional parking charge tickets?

A. No. Parking charge tickets are issued free of charge.

Q. Do I have to pay for additional parking permits and civil notice to driver stickers?

A. Yes, a small charge applies. £2 per parking permit including permit holder (batch of 6) and £20 per 50 civil notice to driver stickers.

Q. How often do you pay compensation payments?

A. Compensation payments are paid at the end of every month, a month in arrears.

System Legalities.

Q. How can you legally issue parking charge tickets?

A. Our system is based on contract law. By the motorist entering the land and seeing the contractual warning signs displaying the terms and conditions for parking, they enter into a contract regarding the parking regulations. Should they choose to ignore the terms and conditions of parking, they are breaking the contract. This is enforceable in the civil courts.

Q. Do I need a license from the SIA (Security Industry Authority) to operate this system?

A. No. As the Parkforce system does not involve the immobilisation of a motor vehicle, a license is not required.  

Refunds.

Q. I am not happy with the service. How do I obtain a refund?

A. Refunds are at the discretion of the management.